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News Entry# 559214
Jul 06 (19:50) Bhopal Railway Division Launches 'War Room' for Swift Resolution of Passenger Complaints (www.bhaskar.com)
New Facilities/Technology
WCR/West Central
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News Entry# 559214   
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read full article... भोपाल रेल मंडल में शुरू हुई सुविधा:शिकायतें सुनने के लिए रेलवे ने बनाया कंट्रोल रूम

The Bhopal Railway Division has established a modern 'War Room' at the Divisional Railway Manager's office to address passenger grievances swiftly. The War Room aims to provide immediate solutions to passenger issues. Features include prompt resolution of complaints, gathering passenger feedback for continuous service improvement, high-tech equipment like large screens, intercoms,...
more...
and computers, and 24x7 monitoring with staff working in shifts. The initiative has led to improved passenger services, providing better facilities and experiences. Indian Railways continues to strive for passenger comfort and satisfaction, and this step is a significant move in that direction.

Bhopal Railway Division mein yaatriyon ki shikayaton ka jaldi se niwaran karne ke liye Divisional Railway Manager ke office mein ek modern 'War Room' banaya gaya hai. War Room ka maqsad yaatriyon ki samasyaon ka turant hal nikalna hai. Isme shikayaton ka jaldi se hal karna, service mein sudhar ke...
more...
liye yaatriyon se feedback lena, bada screen, intercom, computer jaise high-tech equipment ka use, aur 24x7 monitoring ke saath staff ka shift mein kaam karna shamil hai. Is pehal se yaatriyon ki service mein sudhar aaya hai aur unhe behtar facilities aur experiences mil rahe hain. Indian Railways yaatriyon ki suvidha aur santusht ke liye lagatar prayas kar raha hai aur yeh is disha mein ek mahatvpurn kadam hai.
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