I had lodged complaint in Rail Madad for the late running of this train on date - 04/05/2024 as I had ticket for that date. They immediately closed the complaint with the following remarks - "Inconvenience is highly regretted. The train got delayed due to yard congestion at Howrah. However, all efforts are being made to run the train on time and reduce detention as much as possible. Indian Railway attempts to reach you safely and timely. Your precious time as well as feedback is valuable to us."