It means that CR zone has declined the refund request. There must be a reason also mentioned in your TDR, that might explain why they have declined it
please wait...Translate to HindiYe matlab hai ki CR zone ne refund ki request ko mana kar diya hai. Aapke TDR mein bhi koi wajah zaroor mention hogi, jisse ye samajh mein aaye ki unhone isko kyun mana kiya hai.