Since morning I was trying to ascertain if the trains Numbered 006197/06198 for service between Tiruvarur and Karaikudi are in the services or if temporarily shelved for obvious reasons.phone number 0456522391,appearing ,in the internet, to be that of station manager could not be reached as it is reported to be incorrect. I have made 4 unsuccessful calls to 139 which got cut of abruptly before ascertaining tge info.How can any one ascertaining any info on railways through phone as people like me who are aged and could not act beyond certain limits. I feel very sorry for the turn out of events which go to prove that the activities of thedepartment are highly slackened and needs improvement by tightening the vulnerable points. Will the dept wake up to perform better இந்த the services to the public.